What are the return policies for products purchased from Black Card Boys?

At Black Card Boys, we aim to ensure customer satisfaction. For both fragrances and clothing, you have the right to return items within 14 days from the date of purchase if they are unused, unopened, and in their original condition. Please note that under the Consumer Protection Act in Alberta, you are entitled to a refund if the product is defective or not as advertised. For more details, refer to our Return Policy page.

How do we ensure the safety of our cosmetic products?

All our fragrances comply with the Cosmetic Regulations under the Food and Drugs Act of Canada. We ensure that no ingredient used could cause injury when used as intended. Additionally, we provide full ingredient disclosure on our product labels as mandated by Canadian law. Any safety concerns are reported to Health Canada to maintain compliance with the Canada Consumer Product Safety Act.

How do we handle privacy and personal information?

Black Card Boys complies with the Personal Information Protection Act (PIPA) of Alberta and the federal Personal Information Protection and Electronic Documents Act (PIPEDA). We collect personal information only for processing orders, improving customer experience, and sending marketing communications (if you opt-in). You can review our privacy policy for details on how we safeguard your data.

Do our clothing products meet safety standards?

Yes, all clothing items sold by Black Card Boys adhere to the Textiles Labelling Act and the Canada Consumer Product Safety Act. This includes ensuring that no harmful chemicals or substances banned under the Canadian Environmental Protection Act are in our products. We also follow any specific Alberta regulations concerning product safety and labeling